Recent media coverage on bullying has
focused on tragic cases like that of Amanda Todd, the British Columbia teen who
ended her life after years of bullying. But the analysis and discussions over what
we can do to prevent bullying has not been extended beyond the school system to
a broader community: the workplace.
A
simple Google search shows that news stories on bullying in the workplace amount
to less than a tenth of the volume of stories on bullying in
schools. The relative silence on the issue of
workplace bullying is somewhat surprising. Does the incidence of bullying
dramatically decline after graduation? Maybe. However, there may be other explanations worth
exploring.
One possibility relates to a societal
tolerance or resignation that there is nothing that can be done about about
workplace bullying. In 2008, WorkSafeBC did a survey on
workplace bullying. While more than 54 percent of the 800
British Columbians surveyed agreed with the statement: “workplace bullying is a
serious problem in British Columbia today," a much higher percentage (62
percent overall, 66 percent of women) said: "workplace bullying is an inevitable
part of life in the workplace."
Another explanation may be the words
we use to discuss this issue. A colleague and I looked at claims for
workplace stress not involving a single traumatic event. What we found was a tendency for women
to use the term “bullying” to describe behaviours male victims might describe as
“harassment.”
The legal term may be
“vexatious conduct”; HR records might speak of “personality conflicts”;
a colloquial definition might include
“hazing” for acts that are more physical or “razzing” for more verbal ones.
Perhaps the diversity of language is masking a problem that is much larger than
media reports suggest.
Whatever words we
use, the issue of bullying and harassment is not confined to the K-12 education
system. Workers’ compensation systems are
increasingly recognizing workplace injuries arising from
bullying/harassment. This is not to say bullying is on the
increase; it's an affirmation that workplace
bullying and harassment can have serious consequences for the
victim. It's also a wakeup call for all
workplace participants to pay attention and stop thinking about bullying as
something that stops when you reach 18 years of age.
The issue of workplace bullying and
associated disability due to stress or mental injury comes up more often than
any issue of traumatic injury or specific occupational disease from conference
audiences I present to and from participants in courses I
facilitate. Those who specialize in DM and RTW for
employers almost universally report situations within their experience that meet
the definition of bullying. They also report the challenges they
face in accommodation and RTW in these cases. Having a policy that says, “thou
shalt not bully” is not enough. A growing number of companies now carry out risk
assessments, craft and enforce corporate policies against harassment, and
provide training on the issue. Whether or not such actions are mandated by law
or policy, they're the right things to do.
Acts
of bullying or harassment extend beyond school and work
environments. Playgrounds, sports venues, and even
streetscapes are locations where the victimization of individuals
occurs. Eliminating bullying and harassment in
school settings and the workplace may not solve the greater societal issue but
it is a step toward changing the perception that bullying is
inevitable.
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1 comment:
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