Showing posts with label Inspectorates. Show all posts
Showing posts with label Inspectorates. Show all posts

Thursday, May 31, 2012

Do random workplace inspections reduce worker injuries?

Occupational safety and health inspectorates have a challenging task. The number of workplaces far exceeds the capacity of the inspectors to visit each one. Most inspectorates manage the challenge by allocating resources to programmed interventions and responsive work arising because of serious workplace incidents or complaints. Random, unannounced inspections are often used as part of the targeting procedure but do random inspections actually reduce worker injuries?

A new study [ David I. Levine, Micheal W. Toffel, Matthew S. Johnson, “Randomized Government Safety Inspections Reduce Worker Injuries with No Detectable Job Loss, Science, Vol 336, 18 May 2012] using California data provides a well-researched answer. Michael Toffel, an environmental management expert (Harvard Business School), along with economists David Levine (University of California, Berkeley) and Matthew Johnson (Boston University) created 409 matched pairs of inspected and uninspected workplaces from Cal/OSHA data. Sectors were representative of the higher risk industries in the state and include construction ( general building, special trade contractors), wholesale trade (durable and non-durable goods), metal fabrication (doors, car parts, aerospace products), wood and lumber products, transportation and others. Firms included in the study had at least 10 employees and some had more than 500. The researchers looked at the records for up to four years before and after the year of inspection.

Their study found 9% fewer injuries following the inspection and 26% lower injury costs but no negative impacts on economic factors such as employment, total earnings, or company survival. Importantly, the random-inspection effects endured at statistically significant levels even four years after the year of the inspection.

The study certainly supports the idea that random workplace inspections reduce both minor and major injuries to workers and costs for employers without economic harm to the enterprise or reductions in the labour force.

All studies like this have limitations. There may be other factors peculiar to California that come into play in this study. The selected firms were single establishment firms in high-hazard industries in a specific region. The study does not look at the effects a percieved risk of inspection might have on uninspected firms. Random inspections within a targeted high-risk sector—particularly if well publicized and supported with actual inspections—may increase the perception of detection among all participants in the sector. This may increase the incentives towards improved attention to safety and health. Perhaps a future study will examine this.

The alternatives to random inspections in a sector include targeting firms based on injury rates, geography, severe incidents, and complaints. Each of these strategies has its advantages and disadvantages. Well-publicized blitzes announced in advance for regions, specific industries or equipment theoretically have an impact. Targeting firms with high rates of injury also makes sense but it is hard to know the true injury rate for small firms. On the other hand, firms outside the announced blitz domain and those with lower than average reported injuries may perceive a lower risk of detection of regulatory violations and, for a few, lower incentives to achieve and maintain safety and health in the workplace.

This may not be the last word on the issue but this research offers practical information for the consideration of policy makers and inspectorates.

Sunday, March 4, 2012

What does the future hold for loss prevention and OH&S inspectorates?

I’ve been keeping a list of the issues, trends and ideas that will shape the future of prevention and occupational health and safety from the perspective of loss prevention (education, consultation) and compliance (regulation, enforcement). Here are my top 10 items:

1. Harmonization
The mobility of capital, labour and goods will drive harmonization across jurisdictions regardless of constitutional or sovereign boundaries. This does not mean there will be a race to the bottom but it does mean there will be an emergence of a minimum set of standards within nations and among trading partners. The challenge for regulators will be to agree on external or new standards. Watch for the rise of (and battles between) competing cross-jurisdictional standards.

2. Inter-agency “Task-force” models
No structure is ideally suited to address every problem. If we precisely define the problem in real-world terms, we can then design the interventions we need to actually fix them. We will see more inter-agency taskforces, “deputized” officers from one service to work with others, and letters of understanding between agencies in support of common causes (tracking bad actors across jurisdictions, for example).

3. Data-Driven Risk Intelligence
We live in a connected world. First aid records (or OSHA logs in the U.S.), paper claims records, and regulations that require firms to keep records of exposures are obsolete, wasteful, inaccurate and (almost) useless from a loss-prevention or OH&S regulatory program perspective. Data — not the paper or forms that contain them — are what will drive change. I don’t mean tables full of numbers published once a year but instantly available, continuously updated, visualized data with intuitive drill-down capabilities. These will become the standard mechanism for programmed inspections, blitzes, and targeted prevention interventions.

4. Social Media Response
Complaint phone lines are almost obsolete; yet, prevention agencies have failed to enlist the millions of people with smartphones on and near jobsites to detect and correct imminent risks. Agencies are all very quick to have a web presence going out, to tweet newsroom items and to seek Facebook followers. Embracing social media this way has the added benefit of fostering societal change.

5. Information transparency
Ultimately, it is information in the hands of consumers, workers and investors that will drive change. The Alberta Ministry of Human Services already allows anyone to search a firm's injury rate, fatality count, injury cost, and Certificate of Recognition status, among other things. The U.S. Department of Labor Occupational Safety & Health Administration provides online access to enforcement inspection reports. Workers, shareholders, business partners and others are going to demand this information. Information has the power to shape reputation, and reputation matters. Transparency will drive better safety and health performance. Transparency will detect discrepancies and injury-reporting/claim suppression. More importantly, it will allow for the creation of new approaches to safety and health that we have not yet conceived.

6. Technology-enabled monitoring
For years, safety regulators and insurers have declined receiving copies of documents such as safety minutes, First Aid ledgers, OSHA 300 logs, and exposure records required by regulation. Regulators struggle with the question of what to do with such data. Smart systems change all that. All safety committee minutes can be received and analysed by intelligent software; all OSHA 300 logs (not just a sample) can be retrieved and the sampling error eliminated to reveal new trends; and exposure records can be used for epidemiological “surveillance” particularly for long-latency occupational diseases. Technology-enabled monitoring has the power to protect people.

7. Safety-culture detection
You can’t fake your safety culture. If you have a good one, the safety rules are almost redundant. If you have a bad one, safety rules don’t matter. Yes, promoting and studying safety culture have been around for years. Detecting safety culture in the dozen or so questions inspectors, loss prevention officers, managers or workers can ask will diagnose the state of a safety culture quickly.

8. There’s an app for that!
Black box monitoring in transport vehicles, forklifts, cranes; “setting memories” cached on processing equipment; personal monitors for sound, motion, stress, toxins; worksite cameras capable of recreating three-dimensional scenes; “augmented reality” and “vertuality” capable of overlaying blue prints, floor plans, wiring and systems on camera images from any perspective in real time . . . there will be (and in some cases, there already is) an app for that. Best practice will make such apps common. And some insurers will offer discounts to employers with them in place.

9. Technology-enabled causation tree analysis
Software and intelligent systems will increasingly be used to establish exactly how safeguards, barriers and defences all failed to protect workers from injury. The antecedents that create active and passive defects allowing the inherent risk to harm injured workers will be actively mapped and the information used for prevention (and potentially third-party liability). Technology will enable (insurers will expect, regulators will demand) shorter periods to complete such analysis.

10. Tele-inspection
Insurers for underwriting and loss prevention purposes and OH&S inspectorates for compliance and enforcement purposes will use technology to do inspections at a distance. More worksites will be “visited”, more lives saved by adding this technology to the repertoire. Whether via remote connection or by use of a proxy (via the on-site safety manager with a helmet-mounted camera), inspections with corrective orders, penalties and even stop-work orders will be issued based on this sort on tele-inspection.

That’s the top of my list.

What do you think? What’s on your list?